Assets and service dates
Keep a register of each property’s assets — a heat pump, a hot-water cylinder, an extractor fan — with when each was last serviced. The dashboard shows what is due within 90 days.
Jobs, quotes and work orders
- A maintenance request recorded against the property and the tenancy.
- Quote requests and work orders for the contractor, recorded on the job; you send them by email or phone.
- Approvals for spending, by the right person in your team.
- Maintenance invoices on the owner’s statement.
Found at inspection
A problem found at an inspection is in the inspection report, with its photo, on the same property as the request you raise for it.
Questions
Do contractors need a Propex login?
No. Contractors do not sign in; work orders and quote requests are recorded in Propex and you send them yourself.
Does the owner see what was spent?
Yes. Maintenance invoices appear on the owner’s statement.