Rent increases, checked before they are served
A landlord must give at least 60 days’ written notice of a rent increase, and the increase can take effect only 12 months after the last one and 12 months after the tenancy began. During a fixed term, rent can go up only if the agreement allows it (tenancy.govt.nz).
Propex checks a proposed increase against those rules and says why it cannot go ahead when it cannot: too soon after the last increase, notice too short, served too late, or not an increase at all. On the day it takes effect, it is applied; if it no longer can be, the person who proposed it is told.
Arrears
- Rent owed is worked out from the rent due and the payments matched to the tenancy.
- An arrears reminder, and a 14-day notice to remedy, produced as PDFs from the record.
- The date each notice was served, and how the tenant confirmed receipt, recorded on the tenancy.
- A summary to support an application to the Tenancy Tribunal if it comes to that.
Payments from the bank
Upload bank statements as CSV and match the payments to the tenancies they belong to, so the arrears figure is the real one.
This is general information about New Zealand tenancy law as at October 2026, not legal advice. Check tenancy.govt.nz or call Tenancy Services on 0800 836 262 about your own situation.
Questions
How often can rent go up in New Zealand?
Once every 12 months, with at least 60 days’ written notice.
Does Propex serve the notice for me?
Propex produces the notice and records when and how it was served; you serve it.
Can Propex take rent payments?
No. Rent is paid to your bank account as usual; Propex matches the payments from your bank statements.